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Study Inn
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FAQs

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Have any questions, we have the answers! To help guide you through your booking and questions you may have in relation to living at Study Inn, below you will find questions and answers in relation to bookings, living with us, do's and don't, cancellations and more.

If you can't find the answer to what you are looking for, please contact us or complete the quick enquiry form to email our reservations teams directly, who will be happy to help with any questions you may have in regards to service and centres.

ROOMS AND RULES

Yes. As long as there is availability then you are eligible to choose to stay at any Study Inn centre.

In accordance with UK law smoking is not permitted indoors. You may however smoke outside in designated smoking areas.

Yes. It's your home, you are permitted to have a maximum of one guest stay over as long as they are over the age of 18 years. Additional terms do apply to overnight guest so please check with your Centre Manager first.

We do have a few items we don't allow, this is general to prevent fire risk and damage to your room. A list of these items can be found via the Student Portal.

Yes. All rooms come with a TV with DVD player, please note though we provide the TV you must obtain a TV license during your stay.

Yes. Our shared apartments and TV lounge have Playstation's for you to use, but if you wish to set up your own console within your room then you may bring your own from home.

We do provide a white board/pin board within your room and you may display photo frames next to your bed. We do however ask you do not pin or stick anything to the walls as not to cause unnecessary damage.

Our studio room can be shared with a friend or partner, or for larger groups our shared apartments can tailor for group up to 7.

If you choose to rebook with Study Inn, you may re book your current room or choose a different room. Subject to availability

Study Inn provide an all inclusive service, this includes a fully fitted kitchen, so all utensils and cooking appliances are all provided for you.

If you want to watch live TV, live streaming, or BBC iPlayer, you’ll need to purchase a TV license – whether you watch those programmes on your TV, tablet or Smart Phone. If you just use your TV for gaming, Netflix or Amazon streaming – you don’t need a TV licence.

THE EXPERIENCE

Yes, each Study Inn centre has its own coin operated laundry room, with washing machines and dryers.

We offer free parking at our Coventry site (Subject to availability), we can recommend alternative parking options for other centres on request.

Social space is important to us, this is why all our centres host a variety of events throughout the year for you to enjoy, you also have access to the sites facilities, SKY TV packages and consoles within the TV lounge and use of any games tables.

All Study Inn centres are equipped with key card entry systems throughout the building, 24 hour CCTV, fire alarm safety system. Your Centre/Concierge team is also available throughout the day and night to assist you and deal with any issues.

As part of our all inclusive service we provide a regular room cleaning service to all rooms and communal areas at no extra cost.

Study Inn do provide guests with opportunites to get involved in volunteering work, student blogging and press activities. Speak to your Centre Manager for any forthcoming opportunites.

Study Inn will promote forthcoming opportunities and event using display posters, direct email and social media. So be sure to follow us and keep in contact with your Centre Team.

Of course. We are always open to new ideas of improving our service and send quarterly surveys to all guests during your stay. You can also visit your Centre Manager or contact mediaroom@studyinn.com at anytime to make a suggestion.

If you require assistance, please speak to us. The centre teams are here to make your stay great, but if you require any additional help, please talk to us.

BOOKINGS AND CANCELATIONS

No. We do not charge damage deposits, your room is covered under a fair wear and tear policy, any charges would only occur if major damage was caused to your room or a communal area. Full terms can be found within the residential regulations.

Our service is fully inclusive, this means there are no additional charges to pay. Your Bed pack, Kitchen pack and cleaning service is all included within the cost of your room. You will need to obtain contents insurance and a TV license.

If your room is ready, we will try and move students in early, however we may not be able to confirm this until nearer your check in date.

Yes. Please note however you will be required to find a suitable replacement for your room and you will still be responsible for the rent payments until a replacment is found. Our dedicated reservations team will aim to help you find a replacement as well.

If you wish to swap rooms then you can fill in a room swap form via the Student Portal. Study Inn will then try and match your room type with another student who also wishes to swap. 

If your room is secured, please review section 2.0 of the cancellation policy for an overview of charges that may be applicable.

The standard length of our License agreement is 51 weeks. In selected locations we also offer 45, 44, 30 week agreements and semester lets. If you require a tailored agreement please speak to our reservations team and we will do our best to accommodate you.

If you move out early then a refund is calculated from the day a new student moves into your room. Please note there is an initial cancellation fee of £250.

Study Inn requires that all guest living at one of our centres are over the age of 18 at the time of moving in.

Yes. As long as you are a full time student you are welcome to stay with us and benefit from all the services and facilities we provide throughout your stay.

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